Bike Shop
Business Texting

Streamline Your Service Department.

Save time by texting customers instead of calling.

Click on the video to see how your service techs can:

  • Notify customers of completed service
  • Text work order quotes and sales receipts
  • Found an issue during intake? Send a picture to your customer to let them know

Simplify your process with automation.

Automatically text your customers based on a Lightspeed Work Order Status

Click on the video to see how your service techs can:

  • Set a customized message for any status
  • Decide when the message is sent
  • Use smart fields to include the customer’s first name, last name, and Work Order ID

Click and Collect stressing you out?

Easily text your customer when their special order is ready for pickup.

Check out our YouTube video to see how easy it really is. (Less than one minute of your time.)

Get a quote approved while the bike is in the stand.

Send Work Order Quotes and Sales Receipts as a simple high resolution image.

  • Texting work order quotes gets you a fast response
  • Emails are easier to misspell than a phone number
  • Bar codes are scannable on the customer’s phone
Pet Central KY
Ikeono has been great for us. We do all our customer communication through it instead of calls now to resounding success.

Austin D., President

Local Hub
Ikeono has changed the way my business communicates with customers. We are able to provide better customer service and get responses faster by using text messaging. Customers faces light up when we ask if they are okay with texting. My staff are able to generate more revenue by having more time to spend repairing bikes and working with customers in the store.

Kristie H., Owner

North Shore Cycles
Love it! Already has been a huge help and has increased customer service and communication tenfold.

Mark B., Owner

Request a hassle-free demo

In 15 minutes You'll see...

  • How texting with your customers works
  • Go paperless with SMS receipts
  • Automated Messaging

Start a free trial

to start texting and automating your workflows.