Do you know how customers align with your brand?

Gauge how well your customers are aligning with your brand, values, and service by providing an industry accepted survey.

  • View a real-time score of your customer's p
  • Quickly reply to your Detractors (people likely to negatively promote your brand), giving you a chance - to correct the issue
  • Promoters will be sent a review link that can increase your positive reviews by 450%

What is this Net Promoter Score?

Measuring your customer experience is a vital tool in predicting business growth, your marketing efforts, and most important customer interaction with your brand.

  • Promoters: (score 9-10) these customers are fueling your growth by referring others and making repeat purchases
  • Neutral: (score 7-8) customers who are ok with your service, but will not promote you or worse start buying from competitors
  • Detractors: (score 0-6) an unhappy customer who will damage your brand, leave public negative reviews, and actively talk about their negative experience

Get started

See for yourself to see how Ikeono can help your business

  • Quick and complete answers to your questions
  • Use the POS systems you already have
  • Targeted messaging and upselling for your customers

Fill out the form and we'll be in touch as soon as possible.