Window shoppers become customers
People browsing your website can ask questions giving you the opportunity to close sales.
Watch the video to see webchat in action.
- Capture leads from people browsing your website
- See the products people were looking at when they send a message
- Get people in the store by answering questions
An easy to install button empowering you to convert leads into paying customers.
When a customer sends a message they can leave the site and continue the conversation on their phones without having to install an app. Everything happens through the medium customers enjoy most - texting.
Capture and convert leads.
Customers browsing your website will have questions.
Answer those questions quickly from within your point of sale or on our iOS/iPad apps.
See a rich media preview when a customer inquires about a product.
Customers aren't always great about providing enough detail. When you can see exactly what the customer is asking about you can help them faster and close the sale.
- See product picture and name
- Open the product page on your website
- Reply to questions faster and with more detail
Easy one line install.
Ikeono Webchat works on any website
Even if you're not a tech person or have any idea about websites. It's an easy install that works on any website provider.
- Lightspeed Ecom
User support and training
During business hours we offer email, text and in some cases phone support.
When you have a question or issue all you have to do is text us from within your Ikeono portal or your phone.
When we roll out new features, or if you need a refresher, we can offer a virtual training for you and your staff.
Start a free trial
to start texting and automating your workflows.
Request a hassle-free demo
In 15 minutes You'll see...
- How texting with your customers works
- Go paperless with SMS receipts
- Automated Messaging