All-in-one Customer Relationship Management software for independent retailers
Inbox
Manage business texting, Meta Messenger, and web chat messages in one unified inbox.
Payments
Boost sales, get paid faster and with less hassle with text to pay. Send secure payment links and always get paid on time.
Webchat
Maximize your website’s potential with web chat and give each visitor a personalized experience.
Reviews
Request and manage your Google Reviews directly in Ikeono to keep growing organically.
Feedback
Use the simplicity of a text message to ask for your score, repair relationships that need fixing and boost your brand with positive reviews from promoters.
Appointments
Meet your customers where they are with an easy to install appointment booking widget for your website.
Rev up your business with the power of texting
Don’t miss a beat and connect with customers on the go to keep your bike shop buzzing
How Specialized
Scaled To 90+
Bike Shops With
Ikeono
Let your customers do the talking
Boost your reviews and create a loyal community of brand advocates. Change the way you ask for reviews and increase your business’ ranking.
Maximize the potential of your POS
Leverage your point of sale data and expand your reach through customized text messages.
Get ahead of the competition
Discover how text messaging can help you
improve customer engagement and drive revenue.
“In a day and age where it is difficult to get attention and engagement from consumers, I’m thankful that we have Ikeono as part of our technology stack.”
Matt Clemens, Demand Generation Manager, USA Retail Success @ Specialized Bicycle Components
“In a day and age where it is difficult to get attention and engagement from consumers, I’m thankful that we have Ikeono as part of our technology stack.”
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