Shift into high gear with business text messaging
The brake-through communication tool for bike shops
Simplify your processes like a pro with texting
Less disruptions, more connections. Make your business stand out by actively engaging with your community.
YOUR SERVICE CENTRE
Discover the added value of business texting
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Become their trusted expert by recommending services for their specific bike. Send them a text message to educate them on what to expect so that there are no surprises.
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Text message threads will become your new best friend. Keep tabs on changes during a repair, get consent on additional work, send images or videos, and keep everyone in the shop up to date.
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Still making phone calls or sending emails for order pickups and approvals? With a 92% response rate, texting is the key to getting quick replies. While you’re at it, secure full payment or deposit for more control over your sales.
The top performer in your tool box
Stay in touch to build loyalty and trust
Give your customers a voice by checking in on them via text message — take the opportunity to boost your online reputation or clear any perception issues.
The follow-up service campaign has been FANTASTIC.
The positive feedback from customers has been great for sharing with the staff.
Also, there have been a few issues that continued after the repair that customers were able to bring to our attention and give us the time to correct.
BikeSource Charlotte in North Carolina
Implement business texting with ease
Ikeono is directly integrated in your POS
Not using Lightspeed? Text us and ask about new integrations we’re working on!
Join the thousands of bike shops
who have improved their communication with business text messaging
FAQ
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Yes, American and Canadian phone numbers can send and receive multimedia messages.
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No, mass texting falls into a different legal realm with different guidelines around customer consent. The best way to think of it is Gmail and Mailchimp both send emails, but go about it differently. Check out this blog post to learn more about consent.
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No.
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