Start texting today,
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Core

Perfect for retailers getting started with texting

$49 Per month
Billed monthly

What’s included:

  • Up to 2 team members
  • Unlimited contacts
  • Unlimited text messages
  • Text to Pay
  • Basic webchat
  • Basic POS integration

Standard

For growing retailers needing automation and advanced tools

$99 Per month
Billed monthly

Everything in Core, plus:

  • Up to 5 team members
  • Facebook Messenger integration
  • Text sales receipts
  • Workorder automation
  • Custom multi-location pricing
  • Advanced webchat
  • Advanced POS integration

Premium

Built for industry leaders who need tailored solutions

$149 Per month
Billed monthly

Everything in Standard, plus:

  • Unlimited team members
  • Reporting & analytics
  • Automated Google Reviews
  • Reply to Google Reviews
  • Google Analytics integration
  • Customized webchat
  • Marketing Campaigns
  • Net Promoter Score

Included in All Packages

Let your customers pay for their purchase or service via text now or later with BNPL.

Text payments

Boost sales with a fully customizable webchat that turns website visitors into customers.

Webchat

Never miss a customer message again — even during off hours.

After-hours automation

Compare plan features

CORE

$49
Billed monthly
Start Free Trial

STANDARD

$99
Billed monthly
Start Free Trial

PREMIUM

$149
Billed monthly
Start Free Trial
Standard Features
Unlimited contacts
Unlimited text messages
Text-enable your landline
Team members 2 5 Unlimited
Payment rates 0.2% + Stripe fee 0.2% + Stripe fee 0.2% + Stripe fee
iOS & Android apps
Multi-location texting
API access
Reporting & Analytics Basic Advanced Advanced
Reputation Management
Google review request One-click Automated
Manage Google reviews
Reporting & Analytics
NPS Feedback
All-In-One Inbox
Custom inboxes
After-hours automation
Web leads
Facebook messenger
Holiday auto replies Coming soon
Instagram messenger Coming soon Coming soon
Webchat
Webchat to text message
Custom colors
Greeter image & message Default
Button options
During hours auto reply
Google reviews pop-up
Google Analytics Coming soon
Lightspeed R-Series
Customer sync
Text within Lightspeed
Text sales receipts
Text sales quotes
Text workorder quotes
Text special order notifications
Automated workorder status
Automated NPS feedback
Automated review requests
Campaigns
Ascend RMS
Customer sync
Keep conversation history forever
Automated NPS feedback
Automated Review requests
Lightspeed X-Series
Customer sync
Text within Lightspeed
Text sales receipts
Text sales quotes
Text layby notifications
Automated NPS feedback
Automated review requests

FAQ

  • No.

  • You can upgrade or downgrade your plan at any time. Just email us at hello@ikeono.com.

  • Yes, only if your business phone number is a landline or VoIP. Learn more.

  • No.

  • No.

  • Yes, American and Canadian phone numbers can send and receive multimedia messages.

  • No, mass texting falls into a different legal realm with different guidelines around customer consent. The best way to think of it is Gmail and Mailchimp both send emails, but go about it differently. Check out this blog post to learn more about consent.

  • No.

  • No.