Go from retailer to trusted expert
Be the brand customers love to engage with
Improve response times with all-in-one inbox
Tired of switching apps to answer DMs? Our social media integration ensures you stay on top of answering all your DMs.
Instagram and Facebook
Swiftly respond to all leads coming through your website, and continue the conversation via text message.
Web chat to text message
Ditch the robotic outreach. Text your customers and start having two-way conversations and watch your relationships grow.
Text message
Meet them where they are
A consolidated inbox guarantees all questions coming your way get answered. From social media, your website, to simply staying in touch — get things done faster and easier with texting.
Everywhere in one place
Customers are always on the go and hard to pin down - keep up with them via text! Keep all communication in one place and stay on top of every message with ease.
Fed up of managing multiple apps to keep up with customer messages?
Start your free 14 day trial today
Why should you text your customers?
95%
That’s the percentage of text messages that are read and responded to within 3 minutes.
90%
Your customers are far too busy for phone calls, 90% say they prefer texting with businesses.
92
Yes, that’s the average Net Promoter Score of our customers — easily gathered via text.
FAQ
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Ikeno inbox consolidates all communication channel in one place and allows you to text customers no matter where the conversation started. The all-in-one inbox combines Instagram and Facebook messenger, web chat inquiries, and text messaging.
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Yes! We do not limit the amount of computers Ikeono can be installed on.
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Yes! You can create and customize inboxes, sort them by department or anything else that fits your business.
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