Seamless Texting
Text your customers without leaving the comfort of Lightspeed Retail
Easily text your customers anywhere within Lightspeed. Watch the video to see how easy it is to start having a conversation.
Work Order Status Updates
Automatically send your customers a text message when their Work Order enters a status.
- Choose any status you’ve configured or from the standard Lightspeed Work Order statuses
- Use merge fields to include your customer’s First Name, Last Name, or the Work Order ID
- Increase customer pickups while decreasing the amount of wasted square footage due to stale work orders
Send Special Order Updates
Let your customer know of special order updates
Send your customers a preconfigured text message to let them know when their special order has arrived and ready for pickup
Customer Feedback
Handle bad reviews before they reach the internet.
After services or sales are completed, prompt your customers to give you honest feedback and resolve any issues before they become bad reviews on Yelp, Google, etc.
Text Receipts and Quotes
Work Order Quotes
Send your customers a Work Order Quote to show them the work that needs to be done before you do it. Get fast approval for work.
Sales Receipts
Sales receipts are now textable when you have the Ikeono Browser Extension installed
iPad App
Our iPad App makes sending text messages to your customers seamless.
Bring the power texting to the Lightspeed Retail App.
- Receive critical Push Notifications when a customer texts you
- Swipe to show texting with Lightspeed Retail iPad open; allowing you to quickly send a message
- Our powerful automation tools help make repetivite tasks easier
Request a hassle-free demo
In 15 minutes you’ll see…
- How texting with your customers works
- Go paperless with SMS receipts
- Automated messaging
- What customer feedback means for your business
Start a free trial
to start texting and automating your workflows.
