Texting and selling,
Better, Together
Lightspeed X-Series
Unlock an a new
communication channel with texting
Text receipts
By offering a paperless option for receipts you can turn one time visitors into loyal customers, think instant feedback, easy communication, and personalized product recommendations.
Manage fulfillments
Leverage text messaging to tackle fulfillments, customers can easily receive updates on their order and ask questions about product availability.
Google and Facebook Reviews
Want customers to see 5 ⭐️ reviews when they look up your business online? Check-in with every customer after a sale or repair and make it easy for them to leave you reviews.
Stay connected, one text at a time
Whether it’s tracking an order, sharing a shoe recommendation, or checking in after a big race, texting keeps the conversation going. It’s fast, personal, and exactly how today’s customers want to communicate.
What else you get with Ikeono
Feedback
Start measuring what your customers think of your business. Simply ask for your score via text, and get a clear image of how your customers feel about your products or services on a scale of 1-10.
Payments + BNPL
Offer the flexibility to make purchases without immediate payment, and give your customers the chance to spread their purchase over time with Buy Now, Pay Later.
Webchat
Web chat to text message means you have the flexibility to answer website visitors when you can, and customers know they will receive a response even if they click away. It’s a win-win for everyone.
Fulfillments done faster, smoother, and easier with the magic of text messaging ✨
Be proactive, not reactive
Give your customers a platform to share their experiences, address any issues privately and amplify positive experiences by asking for a review.
Google and Facebook reviewsCustomize review timingAsk for reviews based on $ spent
Campaigns in Lightspeed
Next up:
Soon you’ll be able to run automated campaigns directly in Lightspeed X-Series, like post sales follow-ups, warranty reminders, and product check-ins.
FAQ
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Absolutely! We do not limit the amount of computers you can install the browser extension on, which is how we bring our functionality into Lightspeed.
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No, we do not support mass texting.
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No, while Lightspeed Payments is powered by Stripe also, it is a closed instance and does not allow for third-party integrations.
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Fresh perspectives and creative solutions for your business
