Texting and selling
Better, together
Unlock an a new communication channel
Text Receipts
By offering a paperless option for receipts you can turn one time visitors into loyal customers — think instant feedback, easy communication, and personalized product recommendations.
Payments + BNPL
Offer the flexibility to make purchases without immediate payment, and give your customers the chance to spread their purchase over time with Buy Now, Pay Later.
Google and Facebook Reviews
Want customers to see 5 ⭐️ reviews when they look up your business online? Check-in with every customer after a sale or repair and make it easy for them to leave you reviews.
Net Promoter Score
Start measuring what your customers think of your business. Simply ask for your score via text, and get a clear image of how your customers feel about your products or services on a scale of 1-10.
Manage Fulfillments
Leverage text messaging to tackle fulfillments, customers can easily ask questions about product availability, and receive updates on their order.
Web chat
Web chat to text message means you have the flexibility to answer website visitors when you can, and customers know they will receive a response even if they click away. It’s a win-win for everyone.
Be proactive, not reactive
Give your customers a platform to share their experiences, address any issues privately and amplify positive experiences by asking for a review.
Google and Facebook reviews
Customize review timing
Ask for reviews based on $ spent
Fulfillments done faster, smoother, and easier
✨ with text messaging magic ✨
How to leverage the Ikeono ecosystem
Offer customers the chance to ask questions and interact with your business right on your website — then keep the conversation flowing with text messaging.
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FAQ
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Absolutely! We do not limit the amount of computers you can install the browser extension on, which is how we bring our functionality into Lightspeed.
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No, we do not support mass texting.
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Not as deeply. The Lightspeed App does not allow for third party integrations and iPads do not support browser extensions. Things like Work Order Automation and Feedback are handled at the API level and will be sent with actions from the Lightspeed iPad app.
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No, while Lightspeed Payments is powered by Stripe also, it is a closed instance and does not allow for third-party integrations.
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